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By Sarah Glassmeyer - Thursday, October 13, 2011 - 7:01pm

In an alternative universe, I’m a Gov Docs librarian at a large state school turning young minds onto the joy of statistics and 1950s government created comic books about how to deal with nuclear war fallout and communists.  But this is this universe. And I’m me. And the closest I get to come to that is that I get to present to a bunch of government document librarians at the 2011 Depository Library Council Meeting and Federal Depository Library Conference.

That is a mouthful.

As I will promise during my part of the presentation, my slides are available here and the resource list can be found here.  And I’m always happy to answer questions about – well, anything really – but definitely and specifically about the things I cover here.

This is my first presentation since I joined CALI and I am a little nervous about coming off as a vendor shill.  Especially because I will be discussing some of our products during my presentation, but let me just assure you of a few points. (1) I would have talked about them anyway. (2) You don’t have to really buy anything from CALI to use them.  Everything is CC licensed and you are totally free to take and adapt the content.  So not only am I not saying, “Please buy this.” but instead I’m saying, “PLEASE STEAL THIS IDEA AND RUN WITH IT.”

Another question is “why am I doing this talk?”

There are a couple of good reasons for gov docs librarians to think about being more creative in their outreach.  First of all, I know that gov docs are totally weird and interesting and full of buried gems and you know that but most patrons hear “government documents” and they have a similar Pavlovian response to when they hear “tax forms” or “DMV visits.”  So you need to do a little extra marketing.

Likewise, and this is especially true in the higher educational setting, other librarians finally get students used to how libraries work and then we throw them a curve ball with SuDoc numbers and different circulation rules and probably some weird formats to boot.  I remember when my sister – who holds a PhD and it otherwise familiar with the whole library research thing – recounted her visit to the gov docs department at her grad school.  It can be summed up thusly:  “WHAT THE HELL WAS THAT? There were slashes and colons and nothing was where I thought it would be.”  So you need to do a little extra patron education.

And finally, you should reach out and be more creative because you can.  Now, don’t get me wrong, I am not one to do the “let’s play with technology just because it’s there and we can.” Well, behind the scenes I’ll do that, but I don’t like forcing my alpha tests on patrons.  What I do mean is that technology has become much more accessible and patrons expect to be able to use it in library settings.   And again, I am the first to beat the drum of “don’t forget that not everyone has access to tech” – don’t forget, y’all, that I did live in central Kentucky for three and half years – but that doesn’t mean we can’t also cater to those that do want to use it.   Especially since many government publications are now being published in an electronic format that makes it much easier to play with.

The next part of my talk covers wikis and WordPress.  I mainly just talk about them as a back up in case you don’t have editing privileges on your website.  Alternatively, if you have a subscription to a service like LibGuides, that will also work.  Wikis are great if you have no tech skills beyond that which is needed to run a word processing software and don’t have access to a server to host it.  You can lock them down from editing and make them even password protected for privacy.  Some wiki companies that I’ve used and had success with are: PBWorks, Wikispaces and Wetpaint.  If you have the ability to host your wiki, wikimedia (the software used to run wikipedia) is a good bet, but I must admit that I  have a bit of a love/hate relationship with it.

Oh, this would probably be a good time to mention that – aside from hosting costs if you decide to go that route and need to buy it – pretty much everything I talk about is totally free.  Times are tough, yo.

WordPress was originally developed to be a blogging platform.  It’s open source and has a vibrant development community (many of whom have an educational bent) and that means that there are tons of little tips and tricks available to bend it to your will.  They come in the form of themes, plugins and widgets and using them is really pretty easy. I’m talking push a button that says “install” easy.   You can either use free hosting from WordPress.com (which admittedly won’t let you go completely buckwild with the adapting, but it is very easy to use) or download the software from WordPress.org and host it yourself.  Also note that if you work for a university, it is entirely possible that you have access to what is essentially a mixture of these two called WordPress Multisite. (CALI’s Classcaster Blog hosting [which if you are at a CALI member school you are totally free to use] is a WordPress Multisite system.) Check with your campus IT department for detail.

The third stop on my tour of reaching out creatively is mobile technology.  A lot has been made of this in recent years and for good reason…almost everyone has a cell phone now, if not a smart phone.  And along with those,  you should also consider tablet computers like iPads to be part of the mobile bunch.  I promise you won’t have to make an app. I wouldn’t even know how to tell you to do that.  But I can tell you a couple of things….(1) you may have to think about making a mobile version of your site.  There is a WordPress plugin that automagically can tell if the viewer is on a smartphone and adapts the page accordingly.  Or you can pester your webdesign team to create a basic mobile ready site and have prominent link to it on your webpage.  (2) Exploit the strengths of these devices…they have cameras usually and there are free apps out there that you can use.  And finally, (3) always remember to be device agnostic.  Meaning, if you do go down the app creation path, try to make them iPhone, Android and even Blackberry compatible.   And don’t use flash on your websites, as iPhone and iPad users can’t view that.

Now it’s time to bring it on home.

Okay, we have a website.  One you created especially using a wiki, wordpress or LibGuides or one already in place like a research guide on your library website or a government agency webpage.  And we know that a lot of patrons have smartphones or tablets.  An easy way to get the website on the phone or tablet is via something called a QR code.  (I don’t wanna brag or anything, but I blogged about these things two years ago.  Sarah Glassmeyer, FUTURIST. heh. Anywaaaay….)  QR stands for Quick Response and they’re basically like a barcode on sterioids.  They can contain information like URLs, phone numbers, email address, virtual business cards, etc.  Basically, you take a picture of them with your phone or tablet and then magic happens and the next thing you know you’re looking at a website or have an email ready to compose.  QR codes are free to create and there are dozens of free reader apps out there for patrons to download so that they can read them.

I really think Gov Docs libraries would be a perfect location for using QR codes.  Some ideas:

  1. Post them around with your reference contact information (phone, email or text reference – and don’t have text reference? Get a google voice number and you can send and receive texts from it via email.  Living in the future is awesome, ain’t it?)
  2. Put them on a book dummy at the end of a resource if it goes from print to electronic and have it direct to the site of the electronic version. Commerical vendors are making their databases more mobile friendly, so you could also link to the electronic version.
  3. Send it to a subject specific resource guide or training video.  (YouTube videos adapt to mobile versions automatically)
  4. You could even just have it leading to the agency website (or app if they have one) at the beginning of each agency’s materials.
  5. Library tours.  CALI is working with our membership to create podcast library tours called…LibTours. They are resource based and as we cater to the law library market, not all of them are useful to gov docs librarians, but a couple are (such as the CFR one).  Please feel free to use or adapt this idea.

Really, the possibilities are limitless.

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By Sarah Glassmeyer - Tuesday, July 26, 2011 - 10:22am

(I’m a much better writer than public speaker, so here’s the text of my planned opening remarks delivered during AALL2011 Program H4: The Role of Law Libraries in Advancing Law.gov: Open Sourcing America’s Operating System.)

Hi. I’m Sarah. I’m am not supposed to be here today.

One of my favorite filmakers is a man named Kevin Smith.  He was part of the big indie filmaking wave of the 1990s and his first film was a low budget movie called “Clerks.” It took place in a convenience store, not unlike 7/11s that Mr. Malamud suggested law libraries might turn into to last month at Harvard.

If you’ve not seen it, it’s a comedy. The main character – Dante – gets called into work on his day off and you know, hijinks ensue. Through it all, he has a catch phrase…”I’m not supposed to be here today.” I sympathize. I really am not supposed to be here today. I’m a last minute sub for this presentation and I could never fill Erika Wayne’s shoes, but I’ll try.

But that’s actually not why I bring up Clerks and the whole “I am not supposed to be here today” thing. I get the feeling that – when I talk to some other librarians about law.gov (and perhaps this is a feeling shared by some of you here today) that they think “I am not supposed to be here today.” This is not my job. Why are we even talking about this at AALL?

Some actual comments:

  • It’s pointless to even worry about it until the state and federal governments step up
  • I can barely get my day job done. I don’t have time or money to work on law.gov
  • law.gov will never be able to compete with Lexis and Westlaw (so again, why bother)
  • will firms even need librarians/research specialists any more if law.gov becomes a reality
  • The next time Malaumd tells me to scan something, I’m scanning a picture of my butt and faxing it to public.resource.org

(Okay, that last one might have been me.)

(I was having a bad day.)

(I really do respect Carl Malamud and all the work he has done and continues to do.)

(Really)

It’s absolutely true that library staff and budgets are stretched to the breaking point. And law.gov will never be a complete substitute for commecial providers. But before getting bogged down in the can’ts and won’ts and why things won’t work, I think it’s necessary to step back a moment and realize what law.gov is.

I think when I first heard the concept law.gov I thought it meant that the government would put up all the codes, cases, regs up online with a nice pretty interface that people could easily search. I maybe be moving to Chicago, but deep down I’ll always be a hillbilly from Southern Ohio and I have a strong feeling that this is the Godddman United States of America in the 21st century for god’s sake…there’s no reason that citizens should not be able to access the law via the Internet.

However, the more and more I got into it, I realized that it wasn’t that simple. law.gov isn’t just law.gov and the work that Mr. Malamud does at public.resource.org.  I actually like to refer to it as “Open Law” just so there’s no confusion. it’s authentication, and nccusl, and state surveys and preservation and digitizing collections..  It’s really about the government to release the raw data and information – which we already own, after all – so that others can make it into something useful.

So law.gov is actually a whole host of things and  it actually gets a little overwhelming. One starts to think that yes, this is an impossible task

I mean, don’t get me wrong..it’s going to happen. To deny this fact is to be a heliocentrist in the time of Galileo. It may take a little longer without the assistance of libraries adding to the corpus by digtizing their older holdings or might not be as stable because no one was able to convince a certain state legislature about the proper procedures to take when mounting their laws online. but rest assured, it is going to happen.

And this is a good thing. I’m into it because of the rah rah this is ‘murica goddammit reasons, but other people will tell you that by releasing this data non-profits and smaller information distributors can innovate and come up with exciting new projects and new ways to do research. And there may in fact be  an economic bonus to the legal industry and libraries if primary law is made more open.  Here’s the thing. I don’t care why you get involved, but please get involved.

Okay, so I don’t get all bogged down in language, as I tell my students, here’s the take home message from my opening statement.
1) open law is coming
2) librarians need to be involved because we care about the stuff that everyone else thinks we’re crazy to care about.
3) and remember when I was saying how overwhelming the issues surrounding open law are? well that’s a good thing. Because that means that there are thousands of ways to be involved.. but there’s one thing to note: there’s no real leader. So if you’re waiting for AALL or SLA or the government or Harvard or someone like Carl to say “here’s the plan, gang. you do this and you do this and it will get done.” That’s not going to happen. You have to just sort of jump in.
4) And yes, “just jumping in” is not an easy task.And it’ll be messy and probably not a perfect first (or second or third) attempt.  So if you’ve thought about it and decided that either this issue isn’t important to you for either personal or professional reasons or you really don’t have the time or resources…okay.  That’s fine. You know, I’d rather shoot myself in the face before spending any amount of time talking about RDA.  We all have different things that light our fire.  But nothing is gained and no one is helped by simply pointing out that something is not going to work. I think I saw a tweet saying something similar in an earlier session during this AALL…dont’ say “that’s stupid” but instead “here’s what would work.”

So, basically, I encourage (and beg) you to see where your talents can be applied in the open law movement and join in.  And if you can’t, well…stop your bitching about it.

An addendum about Kevin Smith, the film maker I mentioned at the beginning of my remarks.  He’s actually getting out of the movie business. He likes to make little 2-3 million dollar movies and once you roll in the marketing budgets that studios require the economics just became stupid.

He’s currently promoting what he declares to be his second to last film by travelling around the country in a bus and doing one off meet and greets and showing the movie in independent theaters. Not an easy task. And when he came to Chicago, I jumped at the chance to go see the movie and hear him speak.

He told a story about being at south by southwest in the mid to late 1990s and he was on a panel with Quentin Tarantino, and Robert Roderiquez and some other of the big indy directors. Tarantino asked the audience “how many of you want to be film directors?” and of course almost everyone raised their hand . And then he asked, “how many of you want to be film distributors?” and no one raised their hand. And Quentin said that people need to get into the distribution business because if film and film distribution is taken over by impersonal corporations instead of by the people that love it and respect it as an art form, then the art will be driven out of the industry..it’ll purely be about profits. And that is sort of what happened to Kevin Smith and why he’s no longer going to direct fillm but look into alternate ways of distributing film and other ways of expressing his creativity.

Now, it’s not a perfect parallel between the film industry of the 1990s and the current legal information landscape, but it’s close enough. And as you’ll see, I think we might have to start to get comfortable with the idea of “good enough” and so I bring it up as a way of suggesting that we need to brace ourselves..we (as librarians) may have to get into the content creation and distribution business whether we like it or not and whether or not we feel like it’s our job. There will be no more “I’m not supposed to be here todays.”

Thank you.

Photo credit: http://kevin-smith.wikia.com/wiki/Dante_Hicks

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By Sarah Glassmeyer - Monday, October 18, 2010 - 3:33pm
Using Technology to Work Collboratively

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I’m presenting at the Ohio Regional Association of Law Libraries (ORALL) Annual Meeting this week on “Using Technology to Work Collaboratively.” The conference takes place at the Pro Football Hall of Fame, which is why there’s a heavy-handed football theme to the slides. The first part of the talk is some general things to think about when using technology for collaboration and the second part is a 60 sites in 60 minutes type thing, but really is more like 23 sites in 27 minutes.  Everything I talk about is free…as in beer, not as in kittens.  Here’s the resource list with links:

I. Scheduling

II. File Sharing
III. Collaborative Editing
IV. Website Annotations
V. White Boards
VI. Voice/Video Chat
VII. Virtual Meetings
VIII. Community

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